ISO 9001 has been revised to reflect the many changes in the way we now do business – new technology, greater access to information, higher customer expectations, globalization and increasing importance of service industries.
ISO 9001:2015 has lost none of the rigour of the earlier versions, but cuts bureaucracy by being less prescriptive and focusing more on the context of each organization. It guides organizations to build a management system suited to individual needs without imposing irrelevant paperwork or requirements which add no value.